Order Processing Advanced Logic

Unify call center, POS, and eCommerce platforms for seamless, efficient operations

video-preview

89k+

Orders processed
monthly

500+

Active Daily
Users

24/7

Omnipresent
Support


Streamlined Efficiency

Simplify Order Management

OPAL (Order Processing Advanced Logic) is your all-in-one suite to transform how orders are managed and processed. With our vertically integrated tools, you gain complete control over your orders, whether they come through your call center, website, countertop point-of-sale, or mobile app.

  • Sync orders from various channels into one centralized system.

  • Gain actionable insights with live data tracking for better decision-making.

  • Seamless integration across call centers, eCommerce, and POS systems.

content-image

Unified Systems, Modular Design

Manage every transaction, customer interaction, and business operation with our versatile, scalable solution

feature-image
Order Processing

Streamlined call centre order entry, quick customer resolutions, and comprehensive service tools

feature-image
Point-of-Sale

Effortless sales processing, real-time inventory tracking, and simplified customer management at your fingertips

feature-image
eCommerce

Enhance your online sales with a seamless shopping experience, powered by robust analytics and customization option.


Questions & Answers

Commonly Asked Questions

1. How do I get started with OPAL?

Kick-off your OPAL journey by reaching out to us. Fill out a brief intake form, and we'll conduct a comprehensive assessment to tailor the right features for your package.

2. Do I need to use all components like the call center system, POS, and eCommerce with OPAL?

No, OPAL is modular and flexible. Choose only what you need—whether that's one module or a fully integrated suite—to match your business's specific demands.

3. How secure is my data with OPAL?

Your privacy is paramount. OPAL uses top-tier security measures to ensure your data remains protected and confidential.

4. Can OPAL integrate with my existing POS/CRM?

Yes, our team collaborates closely to tailor an integration solution that seamlessly connects OPAL with your current setup, ensuring a smooth operation

5. Does OPAL manage multi-unit territories?

Yes, OPAL effectively handles multi-unit territory management to streamline operations across diverse locations

6. Is OPAL a hosted and managed service?

Yes, OPAL is a fully hosted and managed solution, providing hassle-free operation and maintenance for your business.

Have any questions? Get in Touch